Internet Explorer 11 and “compatibility view” – get used to it…

I had been hesitant to push Internet Explorer 11 out for quite some time partly because i know many of you were probably unfamiliar and uncomfortable not having the search toolbar available anymore….(what? we just type our search question HERE?)

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I also wasn’t sure most websites were able to be properly viewed in IE11 (remember there was a considerable amount of time before many worked fine in IE10)

Apparently there are a considerable number that STILL don’t….

I ran into an interesting situation with a client (and as i researched it, it turns out i was experiencing the same issue too, just not paying much attention) who was seeing two different views on a mail server when logging into Outlook Web Access from different computers.

When i was logging into one of my email accounts using Outlook Web Access, i guess i have always noticed that I couldn’t UNcheck “Use Outlook Web Access light” prior to logging in and checking my email.  I almost always use a full email client, so i never really gave this much thought.

However since my client was having similar issues (and could only use Outlook Web Access to access email) as i was troubleshooting the symptoms, i started looking into compatibility view…

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Sure enough if i enabled it, that made all the difference…(and resolved the view issue for my client)

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So the moral of the story is, if a website isn’t functioning properly for you in Internet Explorer 11 (or at least as you would have expected), one thing you might want to do is enable “compatibility view” for that domain.  How can you do that? glad you asked 🙂

While you have the website open in question in your browser bar, click on tools and choose “compatibility view settings”

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When the next window opens…click “add” and you can add the site to compatibility view…

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Once you “close” this window, the change should take place and if “compatibility view” was the issue, it should hopefully now be resolved….

It’s ok to decline the offer…

Hi all…

Just a reminder to many of you…when updates are released for add-ins such as Java, Adobe Reader, Adobe Flash Player…(and other programs like that), there is some user intervention that is needed…

Since this is “free” software…there are other programs that try and bundle themselves with the update.  Unless you LIKE your search engines changed, and all these extra toolbars added in your web browser(s), i would encourage you to UNcheck options like what you see below before continuing…

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As always, please feel free to ask if you have any questions…..

Making some sense of “HeartBleed”

So I am sure most of you have seen all the talk around the internet about “HeartBleed” and how you should “change all of your passwords….NOW”

Well I have been trying to read more about it, to better understand just what it is doing, and how it might affect you.

To make a long story short, the Heartbleed bug, is a vulnerability affecting sites and services running specific versions of OpenSSL (SSL is open source security technology for securing traffic to and from websites). Think the security that puts the S in HTTPS://

So should you change every password you have immediately?! not necessarily!
One of the issues with this bug is that it needs to be fixed on the “server side” so if a website was affected, if you change your password before the fix was implemented, then it’s possible even your new password would be compromised. You will know you can change your password if a new security certificate has been published.

So what do you do?

1) first of all is do a little research…I have found so far that a few “big” sites such as Yahoo(which includes Flickr), OKCupid, and Tumblr DID use OpenSSL. They have issued new security certificates so if you change your password.
If you want to check a website that contains sensitive information of yours (your bank account, email provider, etc), there’s a great tool I have found where you can check the website in question:
https://lastpass.com/heartbleed/
The “test” is very simple…you enter in the address of the website you want to check, and it does all the rest.
heartbleed4

When you do this, you can get a variety of replies.
First, this is the OkCupid results
heartbleed2

You might also try a website that doesn’t use OpenSSL. you can see an example here:
heartbleed1

2) if a test comes back as “potentially vulnerable” then ASK. This came back from a website I use…
heartbleed3
I have emailed the host…and await the reply before I make any password changes…
You could also simply research your own bank, credit card sites, etc. and ask about this.

3) pay attention to emails you receive…if a reputable company’s website uses OpenSSL, you would think they would proactively advise you about their status and whether or not you need to change your password. I saw LastPass proactively advise their clientele because they use OpenSSL, and I just got an email while typing this blog from ITTT encouraging me to change my password.

I hope this breakdown helps clear up any confusing or “panic” about HeartBleed and provides you with some proper ways to combat this potential vulnerability.